Privacy Policy
1. Information We Collect
We collect personal information when you visit our website, make a purchase, or contact us.
This may include:
• Personal Details: Full name, email address, phone number, shipping and billing
addresses.
• Payment Information: Credit/debit card details, bank information (processed securely
through third-party payment providers like [e.g., Paystack, Flutterwave, PayPal]).
• Order History: Details of products purchased and preferences.
• Technical Data: IP address, browser type, device information, and website usage data
(collected through cookies and analytics tools).
• Communication Data: Any messages, feedback, or inquiries you send to us.
2. How We Use Your Information
We use the collected data to:
• Process and fulfill your orders.
• Communicate with you about orders, shipping updates, and customer support.
• Send promotional emails, exclusive offers, and updates (only if you opt-in).
• Improve our website, services, and product offerings.
• Prevent fraud and ensure secure transactions.
3. Sharing Your Information
Menjo respects your privacy. We do not sell, trade, or rent your personal information to third
parties. However, we may share your data with:
• Trusted third-party service providers (for payment processing, shipping, and website
analytics).
• Law enforcement or regulatory authorities if required by law or for fraud prevention.
All third parties we work with are required to protect your data and only use it for the intended
purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing
experience. Cookies help us:
• Remember your preferences.
• Understand how you interact with our website.
• Improve site performance and user experience.
You can manage or disable cookies through your browser settings, though this may impact
certain features on our site.
5.Data Security
We take reasonable steps to protect your personal information from unauthorized access,
disclosure, or loss. This includes:
• Using secure payment gateways (e.g., SSL encryption during checkout).
• Regular website security updates and monitoring.
However, no method of data transmission over the internet is 100% secure, and we cannot
guarantee absolute security.
6. Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data (unless we are legally required to retain it).
• Opt-out of marketing emails by clicking “Unsubscribe” at the bottom of our
emails.
To exercise these rights, please contact us at menjong12@gmail.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in
this policy, including legal or reporting obligations.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy
practices of these external sites. We encourage you to read their privacy policies before sharing
personal information.
9. Changes to This Privacy Policy
Menjo reserves the right to update this Privacy Policy at any time. Changes will be posted on
this page with an updated effective date. We encourage you to review it periodically.
10. Contact Us
For any questions, concerns, or data-related requests, please contact us:
Menjo Support Team
Email: menjong12@gmail.com
1. Information We Collect
We collect personal information when you visit our website, make a purchase, or contact us.
This may include:
• Personal Details: Full name, email address, phone number, shipping and billing
addresses.
• Payment Information: Credit/debit card details, bank information (processed securely
through third-party payment providers like [e.g., Paystack, Flutterwave, PayPal]).
• Order History: Details of products purchased and preferences.
• Technical Data: IP address, browser type, device information, and website usage data
(collected through cookies and analytics tools).
• Communication Data: Any messages, feedback, or inquiries you send to us.
2. How We Use Your Information
We use the collected data to:
• Process and fulfill your orders.
• Communicate with you about orders, shipping updates, and customer support.
• Send promotional emails, exclusive offers, and updates (only if you opt-in).
• Improve our website, services, and product offerings.
• Prevent fraud and ensure secure transactions.
3. Sharing Your Information
Menjo respects your privacy. We do not sell, trade, or rent your personal information to third
parties. However, we may share your data with:
• Trusted third-party service providers (for payment processing, shipping, and website
analytics).
• Law enforcement or regulatory authorities if required by law or for fraud prevention.
All third parties we work with are required to protect your data and only use it for the intended
purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing
experience. Cookies help us:
• Remember your preferences.
• Understand how you interact with our website.
• Improve site performance and user experience.
You can manage or disable cookies through your browser settings, though this may impact
certain features on our site.
5.Data Security
We take reasonable steps to protect your personal information from unauthorized access,
disclosure, or loss. This includes:
• Using secure payment gateways (e.g., SSL encryption during checkout).
• Regular website security updates and monitoring.
However, no method of data transmission over the internet is 100% secure, and we cannot
guarantee absolute security.
6. Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data (unless we are legally required to retain it).
• Opt-out of marketing emails by clicking “Unsubscribe” at the bottom of our
emails.
To exercise these rights, please contact us at menjong12@gmail.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in
this policy, including legal or reporting obligations.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy
practices of these external sites. We encourage you to read their privacy policies before sharing
personal information.
9. Changes to This Privacy Policy
Menjo reserves the right to update this Privacy Policy at any time. Changes will be posted on
this page with an updated effective date. We encourage you to review it periodically.
10. Contact Us
For any questions, concerns, or data-related requests, please contact us:
Menjo Support Team
Email: menjong12@gmail.com
